best Partner for Productivity

Helping Customers Succeed with Software

Until recently, productivity was all about having the right hardware to get work done faster and with precision. Today, productivity is much more than that. It’s about combining services, software, and smart workflows to make operations smoother and more successful. That’s exactly what J Coffey Plant has experienced with Hilti.

Solving Real Problems

Tim Rayner, Operations Manager supporting the construction sites of the J Coffey Group in the UK, had a problem to solve; their equipment management system often caused delays, downtime, and frustrated employees. Tim decided to reach out to Hilti to solve this problem.

A Better Way to Work

“Together we looked into the issue and decided that J Coffey would benefit from an automated, connected, and smart asset management system solution,” explains Florentine Broell, Hilti’s Head of Tool Services for the Northern European Region. And we agreed that our ON!Track software was just the right solution for J Coffey,” she adds.

With ON!Track, Tim transformed the equipment management system, streamlining the company’s processes and boosting productivity.

Solutions provided by ON!Track to J Coffey Group:

Locating Items: Over 5,000 Bluetooth Low Energy tags enable easy tracking of tools, reducing time lost while searching for misplaced items.

Automated Inventory Checks: 25 van and stationary gateways provide automated inventory checks, minimizing manual effort and freeing up valuable time.

Tool Park Optimization: ON!Track monitors tool idle time, helping optimize resource allocation and reduce unnecessary equipment purchases.

Fuel Consumption Monitoring: With 100 telematic gateways, J Coffey Plant efficiently manages heavy plant fuel consumption, reducing costs and environmental impact.

Photo: Hilti: Hand holding a phot with the ON!Track Asset Management App on display — **Viewing time: 01:18 min.** | Track, manage, optimize with ON!Track Asset Management.

Smooth Onboarding for Success

Hilti didn’t just hand over the software and walk away. They ensured J Coffey’s team had everything they needed to succeed and responded with a customer-centric approach. Conducting a comprehensive analysis of J Coffey’s specific needs, Hilti provided an automated, connected, and smarter asset management solution to reduce manual effort and improve data accuracy. By implementing ON!Track, Hilti transformed J Coffey’s equipment management system, addressing their inefficiencies head-on. From setup to training to ongoing support, Hilti’s experts were there every step of the way.

“High-quality implementation and training are crucial to making our customers successful with Hilti software,” says Florentine.

Equipped with ON!Track, J Coffey saved GBP 4 million within two years through better tool tracking and improved process and operational efficiency.

High-quality implementation and training are crucial to making our customers successful with Hilti software.
Florentine Broell, Head of Tool Services Marketing at Hilti for the Northern European Region

A True Partnership

J Coffey’s experience is a great example of Hilti’s approach to helping customers succeed with software. By listening to customer feedback and staying connected, Hilti ensures its solutions truly meet customers’ needs.

“Customer feedback is our most valuable resource,” says Thibault Lefebvre, Vice President of Sales at Hilti UK. “We tailor our solutions to help customers improve their efficiency and profitability.”

Customer feedback is our most valuable resource.
Thibaud Lefebvre, Vice President of Sales at Hilti UK

Hilti’s software solutions, like ON!Track for asset management, Fieldwire for jobsite management, CrewCenter for workforce management, and 4PS for business management, make it easier for customers to reduce inefficiencies, optimize operations, and boost their bottom line.

Through partnerships like this, Hilti empowers construction companies to embrace digital transformation and succeed in a fast-changing world.